Selco has established a MINIMUM order policy of $300 - $1500 per order, depending on products purchased. Shipments must also meet same minimum of $300 - $1500 depending on products purchased. Please check with your order management specialist for details on minimums for the products you purchase from Selco. Shipments, either one time, or releases off blanket (multiple shipment) orders will need to meet the shipment minimums. This does not include any items which may be on backorder. Exceptions would be agreed upon in writing by customer and Selco.
Selco's standard open account terms are, upon approval of credit, Net 30 days from date of invoice. The Credit Department must pre-approve any departures from the standard terms. Please allow 48 hours processing time for approval of credit on new accounts. For rush orders - new Customers may also pay by American Express / MasterCard / VISA, COD, Wire Transfers, or Cash In Advance.
If the Customer selects payment by credit card the following information will be needed: Purchase Order number, American Express, MasterCard or VISA account number, Expiration Date, Account Name as printed on the card, and the Name of the Person authorizing the use of the card. A confirming Purchase Order should be sent to Selco with authorization to charge their American Express, MasterCard or Visa account.
In an effort to maintain timely shipments to all customers please be advised a hold will be placed on any and all shipments, when a customers' account shows outstanding invoices over 15 days old beyond terms (30 days + 15 days).
No returns will be accepted without seller's prior authorization. Please contact a Selco representative for documentation authorizing each return and include a copy with the returned product. Returns should include P.O. number, invoice number and explanation for return. All returns must be freight prepaid unless authorized by Selco. All authorized returns are subject to a restocking charge. Credit will be issued only after receipt and examination of returned merchandise. Replacement merchandise will be sent out and invoiced as a new order. Any credit due will be issued against the old invoice.
With the current global supply chain changing frequently, it has and continues to create shortages and extended lead-times. Lead-times are subject to change after an order is placed and confirmed. Selco also reserves the right to ship +/- 5% on each part ordered. If an order will change by any amount, whether an increase in parts or decrease in parts, a Selco representative will contact the customer prior to shipment.
Certs of Conformance and/or chemical analysis required. Supplier agrees to maintain a compliant ISO9001 and/or Selco approved Quality System, and to provide right of access to our customers and regulatory authorities, to any records and facilities as applicable.
Supplier agrees to notify and provide arrangements for approval of nonconforming or counterfeit product, changes in product and or process definition and to flow down to the supply chain applicable requirements.
Record retention is 2 years min. Right of access by the organization, their customer and regulatory authorities to the applicable areas of all facilities, at any level of the supply chain, involved in the order and to all applicable records.